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French Caldwell
A member of the Gartner Blog Network

  • Where Are the Vendors? Please Don’t Play Hide and Seek With the Analysts
    As John Wheeler and I work on the updated Enterprise GRC Platform magic quadrant, I wonder what has happened to many of the vendors that used to brief us.  Actually, I know where they are, and now and then I’ll see them at a trade show, or shoot them an e-mail asking for an update.  [...]

  • GRC Will Be a Performance Platform
    I just returned from the MetricStream GRC Summit in Las Vegas where I presented a keynote on risk management and performance.  The summit was very well planned, organized, and executed.  The speakers and panel participants talked not just theory but provided practical examples of the benefits and challenges of using GRC technologies to improve their [...]

  • Compliance and Risk Hiring to Be Hot in 2013
    Even as the economic recovery gains momentum, risk management and compliance are still growing in importance.  This trend should continue until there is a shift politically and culturally toward deregulation.  In the Gartner CEO survey, regulatory risk was ranked as the number one business risk, and in the Gartner Forbes Board survey, risk management, legal [...]

  • SMAC in the Middle of the Nexus at LegalTech
    I’m on the road this week — first Boston for client visits and then PwC’s industry analyst summit, and now New York for a day at the LegalTech conference.  What struck me most with PwC is how they were talking SMAC — the convergence of social, mobile, analytic and cloud technologies — what Gartner calls [...]

  • Next Up in Financial Services Regulation: Social Media Risk Management
    I’ve read through new draft guidance from U.S. financial services regulators on the use of social media.  What struck me most is that instead of taking a compliance and control point of view, it talks instead of risks, and the need to ensure that social media risks are included in your risk management program.  That’s [...]

  • I Hate E-Mail (with apologies to President Franklin Delano Roosevelt)
    “I have seen war….  I hate war.”  Whenever I see this FDR quote at his memorial in DC, I unwillingly substitute the word ‘e-mail’ for ‘war.’ I have seen e-mail.  It’s blunt force and unwieldy – it turns brilliant discourse into foggy stew. It’s the default when your processes don’t work. It’s a panacea for [...]

  • Will It Be Big Data or Big Oil That Saves America?
    It could be awfully confusing to try to make sense out of today’s FT.  A front page article highlights that the US is headed toward energy independence, which is a boon to energy intensive industries — heavy manufacturing, high tech manufacturing, petrochemicals, and even IT services.  On the other hand, a lead opinion piece touts [...]

  • The Google Anti-Trust Settlement — What a Difference a Decade Makes
    Wow — less than two years to settle the Google antitrust case.  Remember the Microsoft antitrust case — it seemed to drag on forever. One difference here is that the Google case was handled by the FTC, which has become the de-facto consumer information technology industry regulator.  At the time of the Microsoft case, there [...]

  • Will IT GRC Begin to Die This Year?
    I had a good discussion with Erik Heidt today about IT GRC management tools.  We were talking about why there is an IT GRCM market that is distinct from the EGRC platform market.   It’s clear that there is a separate market — vendors like Agiliance, RSAM, Lockpath and Modulo are IT GRC specific.  The buyer [...]

  • A New Year’s Resolution on Leadership — ‘Turn the Ship Around’
    At the Gartner Symposium in Orlando, I found just about every 1-1 meeting with attendees and Gartner clients could be boiled down to “things just aren’t working right in my organization.”  I found that instead of engaging in discussions about the GRC vendors I cover, I was providing leadership counseling.  Fortunately, I had just read [...]